Our Own Growth Lessons at Troy Accounting!

One of the biggest challenges for any growing small business is how to know when to bring in more experienced talent into your business to support the next stage of growth. For us at Troy Accounting, this has been a key focus over the past year as we’ve been planning for the future.

For many small business owners, it’s tempting to do everything yourself or with a small, tight-knit team. We’ve been there ourselves, having rolled up our sleeves and handled everything from the strategic to the day-to-day. And while that’s been immensely rewarding, there comes a point where you realise: to grow sustainably, you need to build resilience into your business.

We wanted to share a bit about how we recognised it was time for us to bring more skilled and experienced staff into our team and how this decision is helping us, and how it could also help you, to reach the next level.

Recognising the Signs – When Is It Time to Hire More Experienced Talent?

As a business owner, you might be wearing many hats, juggling everything from client meetings to managing finances, marketing, and even HR. But at some point, you may start to feel stretched thin. Here are a few signs we noticed that told us it was time to bring in more experienced support:

You’re Always Working IN the Business, Not ON It

When you’re stuck in the weeds of daily operations, it’s hard to step back and focus on the bigger picture. We found ourselves spending so much time on the core accounting work that we didn’t have the headspace to focus on strategic growth and client development.

Your Team Needs More Guidance

While we’ve loved nurturing and developing junior talent (and will continue to do so), we realised they needed more day-to-day support and mentorship than we could provide while managing everything else.

Client Demands Are Growing More Complex

As our client base grew, so did their needs. More clients meant more detailed financial analysis, strategic planning, and compliance work. It became clear that we needed someone with a strong background to help manage these demands without compromising on quality.

You Want to Ensure Long-Term Stability

A key part of building a sustainable business is ensuring that it doesn’t rely too heavily on just one or two people. We knew that to ensure continuity and maintain high standards, we needed more experienced hands on deck.

Our Decision to Bring Kevin on Board

That’s why we decided to bring in Kevin Robertz, a highly experienced accountant, to join the Troy Accounting team. Kevin’s extensive background in accounting, coupled with his knack for understanding the intricacies of small and medium-sized businesses, made him the perfect fit for us.

Kevin’s addition allows us to maintain the high quality of our core accounting services while also giving us (Helen and Boo) more time to focus on strategic planning and client relationships. It’s about leveraging his expertise to enhance our team’s capabilities and provide even better support to our clients.

The Benefits of Hiring Experienced Talent

By bringing Kevin on board, we’re not just filling a gap; we’re strengthening the whole team. So, here’s our take on how hiring experienced talent can benefit small businesses looking to grow:

1. More Focus on Strategic Growth – With Kevin handling more of the core accounting work, we can focus on what we do best —helping our clients grow strategically, providing advice that looks beyond the numbers, and ensuring they have the right financial direction.

2. Improved Client Service and Continuity – Kevin’s experience means he can step in seamlessly to manage client needs, ensuring that our clients always receive the best service, even if we’re focusing on other areas.

3. Enhanced Team Development: Our existing team members now have another mentor to learn from. Kevin brings a wealth of knowledge that will help them grow and develop in their careers, which is crucial for building a strong, resilient team.

4. Building Resilience into the Business – With Kevin on board, we’ve added an extra layer of expertise that ensures Troy Accounting isn’t overly reliant on any one person. This makes us more agile and responsive to our clients’ evolving needs.

Is It Time for Your Business?

For any small business owners out there, bringing in more experienced talent might seem like a big step (and yes, it is!), but it can also be a game-changer. It’s about knowing when to make that investment so you can continue to grow without burning out or missing opportunities.

Take a moment to reflect on where your time is spent and where the real value of your expertise lies. Are you bogged down in tasks that someone with the right experience could handle more efficiently? Could you be spending more time building client relationships, planning strategically, or exploring new opportunities?

Looking Ahead

For us at Troy Accounting, bringing Kevin into the team is a commitment to our future growth and to delivering even better support for our clients. We’re excited about what lies ahead and the new opportunities that will come with it.

If you’re at that tipping point and wondering whether it’s time to bring in some more experienced hands to help steer the ship, we’d be happy to chat about how we’ve navigated that decision ourselves.

Here’s to growth, new opportunities, and knowing when to take that next step!